How IHiS Team Added COVID-19 Pandemic Features in New System

The COVID-19 pandemic has made life almost unbearable ever since the first case was reported in Singapore. And this is easy to see why since individuals, families, and institutions had to adapt to the new norm. Even though normalcy is slowing returning in the country, we have to thank those who played a vital role in containing the virus.

And when giving out accolades, we can never risk forgetting about the Integrated Health Information System (IHIS), the architect and implementer of public healthcare systems in Singapore. A team at IHiS had plans to develop over a 12-month period more features for pandemic management in an IT-system officially launched in December 2019 to manage healthcare resources.

Well, the command, control and communications (C3) system is now with us. This system was leveraged by the Tan Tock Seng Hospital (TTSH) and has helped the National Center for Infectious Diseases (NCID) to quickly make bed space available for patients and safely navigate the crowd flow as COVID-19 numbers surged.

Ever since the first use, there has been a rapid deployment of the system, with 21 versions of the system, or one to two releases a week. This is quite fascinating considering most systems only get upgraded once or twice a year, or patched once every month or so.

You ought to keep in mind that the C3 system relies on Artificial Intelligence (AI) and data analytics. This explains why it continues to help healthcare workers to predict demand for hospital beds and other healthcare resources. Furthermore, it plays a pivotal role in helping identify bottlenecks such as long waiting times for patients at laboratories performing a large number of patient tests. No wonder TTSH and NCID were able to better control the flow of resources across both institutions.

The Bottom Line

The C3 System by IHiS has certainly helped the healthcare sector in Singapore greatly, especially when it comes to dealing with the COVID-19 pandemic. Actually, this system has over 1,500 indicators, including tracking of hospital equipment and how congested beds and wards are, many of which are monitored in real-time.

You can get more information touching on the C3 system by IHiS in Singapore by paying a visit to its official website. In fact, this is the best way to understand the role that IHiS plays in helping shape Singapore’s healthcare sector for the better.

The Media Post
The Media Post
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